Age for attending courses
The carving and green woodwork courses are designed for adults unless otherwise clearly stated. Courses for young people require a responsible adult to attend and the course booking should be made by the adult. By agreeing to these terms and conditions you are confirming that you are at least 18 years old.
In some circumstances under 18s may attend adult courses but this must be agreed with Dave Cockcroft before the booking is made and the person making the booking must be a responsible adult.
Age for buying knives
You must be over 18 years of age to purchase a knife. If I don’t know you and can’t check your age I will request you send me an image of your photo id (passport or driving license) before I ship the knife.
Post and Packing
In the UK spoons and knives are posted first class and overseas they are posted tracked and signed for. I post packages as soon as possible, usually within 2 working days. Please note packages to US, Canada and other countries can take up to 2 weeks to arrive but you can monitor progress with the tracking code I’ll email to you. Since 1 Jan 2021 packages to Europe are tipically taking 10 days to arrive, hopefully this will improve later in the year.
EU customers please be aware that due to changes in import/export rules you may be required to make additional payment for customs charges and VAT on receipt. Please be prepared to pay this, unfortunately I cannot at this time advise you how much this will be. These are the first exports I’ve made since the new rules came into effect. If you do have charges please email me to tell me how much, then I’ll be better able to advise customers in the future. Thank you.
Gift Vouchers
Please note that our gift coupons are transferrable – you can pass them on to anyone but they can only be used once. No refund will be given for unused valid gift coupons or those that have expired.
When specified that a voucher is redeemable for a particular value, e.g. £80, against certain courses, it is redeemable for that amount and can only be used to book onto classes with a value equal or higher to that amount.
Once a booking has been made using a voucher, that booking is non-refundable and cannot be transferred to a different course or date.
General Course Info
Your course fee covers tuition and the tools and materials used. All tools and materials are provided by me but you may bring your own wood work tools along if you wish to.
All courses are beginner friendly, unless stated otherwise.
Fresh coffee and tea, flapjack and biscuits are provided. Please bring a packed lunch.
Courses are held at different venues, check the venue when you book.
Bookings
Details of classes and workshops contained on the website may be subject to change without notice. We reserve the right to cancel or move a class or workshop due to unforeseen circumstances including illness.
If for any reason we are forced to cancel a class we will notify you as soon as possible. In this event we will be able to transfer your booking to another available class, or alternatively we will refund your course fee in full.
Once a booking is made you should immediately receive a confirmation email.
Joining instructions are emailed the week before the course and cover place and times, what to wear and what to bring.
Please note: email will be sent to the email address of the person who has made the booking. If you are buying a class for a friend, we will leave it to you to pass on these details at your discretion.
Under 18s
Please note that our courses are designed for adults. We cannot accept bookings from or for people under the age of 18 except in special circumstances that are agreed with Dave Cockcroft before the booking is made and the person making the booking must be a responsible adult. An example would be where a young person, say a 16 year old, has previous experience carving or using edge tools safely.
Cancellation policy
Dave Cockcroft may cancel a course less than 3 people booked on to it as it is not viable to run a course with just 1 or 2 people, also the course is less enjoyable for the participants. We will notify you of a cancellation a few days before the course and offer you a transfer to an equivalent course or a full refund.
We regret that once you have booked we cannot offer refunds or transfers on any courses.
If for any reason you need to cancel your place on a course then we regret that no refund can be issued. If you are booked on a course and do not turn up on the day then no refund or transfer will be given.
Transfers onto an alternative class or date are offered where possible but are at the discretion of Dave Cockcroft.
You can transfer your place on a course to a friend at any point before the course starts. If you do wish to transfer your place to a friend, please notify me as soon as possible.
Booking For Another Person
If you’d like to book a class for a friend or loved one we recommend our gift vouchers for that personal touch!
However you can also book a class directly, on another person’s behalf. Simply make the booking as you normally would and state the name of the person who will be attending the class in the ‘Additional Info’ box at the checkout.
Intellectual property rights
All material on our website is covered by copyright laws. Accordingly you should not copy, reproduce or re-transmit any material from the website apart from downloading the order form, gift coupon pdfs or other pages for your own personal use.
Privacy
In summary: Dave Cockcroft Ltd collects your personal information in order to supply goods and services to you, the customer. We don’t pass your details on to third parties.
We collect your email, address, telephone number, billing/delivery address when you register with us and when placing an order. The information we collect is used to process any orders and send necessary information about courses to you.
Using the internet to collect and process personal information necessarily involves the collection of electronic data. By communicating electronically with us, you acknowledge and agree to our processing of personal information in this way.
Our full Privacy Policy can be read here.
Security Information
We use Paypal for all of our payments, helping you to stay secure and protected. Dave Cockcroft Ltd does not see or store any of your credit/debit card details.
If you have any queries concerning your personal information please contact info@davecockcroft.com
Other websites
Our website may contain links to other websites which are outside our control and are not covered by our Terms and Conditions. If you access other websites using the links provided, the operators of these websites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.
General provisions
We may alter these Terms and Conditions from time to time and post the new version on the website and that version will take effect immediately thereafter.
You are responsible for checking our Terms and Conditions on the website as they form the contract between us.
If any provision of these Terms and Conditions shall become illegal or unenforceable for any reason whatsoever then these Terms and Conditions shall take effect as if such provision had been omitted and the remainder of the Terms and Conditions shall not be affected.
This legal notice is governed by and construed in accordance with English law.